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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tara Wikhian

October 17, 2025

5  out of  5
rating by Tara Wikhian
"I worked with Lisa today on updating my property insurance, as well as a couple of weeks ago on updating my vehicle insurance, and she is an absolute pleasure. She was extremely helpful and very quick to get back to me about any additional information was needed. Tricia and everyone in her office are always fantastic to communicate with and go out of their way to make sure they can assist in whatever it is you need."
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Ray Wittes

October 16, 2025

5  out of  5
rating by Ray Wittes
"My wife and I recently switched insurance companies. We did our research and decided to go with State Farm. We contacted the Tricia Melnichak agency in Shiloh. We met with Holly King a representative of that agency and told her we wanted the same exact coverages we currently had with our present company. We had insurance with our company for over 55 years with excellent driving records and no claims. She tailored auto and homeowners policies to meet our needs. Her knowledge of insurance products was very impressive, explained in detail each policy. Holly saved us around $200.00 a year on our homeowners insurance and $840.00 a year on our auto insurance. We saved money but also got much better service with State Farm. Thank you Holly, we will be referring our family, friends and Co workers to you for their insurance needs. 😀"
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Randy Frederick

October 15, 2025

5  out of  5
rating by Randy Frederick
"Very professional friendly and they do a great job have been using them for years I would highly recommend their agency for all your insurance needs"
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Vickie Miller

July 3, 2025

5  out of  5
rating by Vickie Miller
"We were very pleased with the experience we had with Holly at State Farm..Our son had Insurance here and we were shopping around and he spoke very highly of this location.. Holly got us Quotes very quickly answered every question we had and explained our policy to us unlike the experience we had with our previous carrier. She is always there to help us anytime we need help with something.. I would highly recommend this location of State Farm.. Thank u Holly..."
We responded:
"Thank you, Vickie, for taking the time to share your experience with Holly at our agency. It's great to hear that she was able to assist you promptly and provide clear explanations for your policy. We appreciate your recommendation and look forward to continuing to support your insurance needs."
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Donnalynne O'Dell

May 22, 2025

5  out of  5
rating by Donnalynne O'Dell
"I had the pleasure to work with Holly as my agent. She was pleasant, efficient, working diligently to meet our insurance needs for our home and autos. We officially moved everything over to State Farm today! Thank you Holly!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Holly made your experience such a positive one. She truly cares about helping our customers, and we’re so glad she could assist you in making the transition smooth. Welcome to State Farm—we’re excited to have you with us!"
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Terry Stambaugh

May 7, 2025

5  out of  5
rating by Terry Stambaugh
"My agent Holly King, was very pleasant, understood what i needed for insurance. she answered all my questions before i could ask them. I am very satisfied with my agent. Thank You, Terry Stambaugh"
We responded:
"Thank you, Terry! We’re so glad to hear Holly provided such a great experience. She’s dedicated to making sure our customers feel confident and cared for, and it’s wonderful to know she anticipated your needs so well. We truly appreciate your trust and are happy to have you with us!"
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Doreen Rivera

September 19, 2024

5  out of  5
rating by Doreen Rivera
"This office customer service is above expectations. They work with their clients . Would have it no other way, I’m glad to be a customer. Thank you for all your understanding"
We responded:
"Thank you, Doreen, for the amazing review! Our team works hard to provide a great insurance experience in Pennsylvania and Maryland and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Rich Scott

July 26, 2024

5  out of  5
rating by Rich Scott
"This is the best office I have ever worked with. I have been with State Farm for 25 years. Thanks you Tricia!"
We responded:
"Hey Rich, thank you so much for your kind words! I'm so happy to hear that you've had such a positive experience with our office over the past 25 years. Your loyalty means the world to us! If you ever need anything, don't hesitate to reach out. - Tricia Melnichak - State Farm Insurance Agent, York, PA"
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Teri Capri

July 10, 2024

5  out of  5
rating by Teri Capri
"Absolutely love working with this office. Everyone is always so kind. Holly is fantastic always had time to answer my questions and go through the policies with us. So glad I switched agents."
We responded:
"Thank you, Teri, for your wonderful review! We are happy you found our office kind and Holly fantastic in explaining policies. We're glad you made the switch and look forward to assisting you further. - Tricia Melnichak - State Farm Insurance Agent, York, PA"
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Norma Hull

June 27, 2024

5  out of  5
rating by Norma Hull
"Holly is very knowledgeable about what services are available and very helpful in obtaining the insurance coverage that meets our needs. Very courageous staff!"
We responded:
"Norma, I'm pleased to hear that Holly provided knowledgeable and helpful service to meet your insurance needs! Our courageous staff is dedicated to ensuring you have the coverage that suits you best. Thank you for recognizing our team's efforts! For any future insurance needs, feel free to reach out. - Tricia Melnichak - State Farm Insurance Agent, York, PA"
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Ashlie

May 24, 2024

5  out of  5
rating by Ashlie
"Love Tricia's office. Her and her team are always professional and knowledgeable!"
We responded:
"Thank you, Ashlie! We're pleased to hear that you find our office professional and knowledgeable! Feel free to reach out for any insurance assistance you may need in the future. Tricia Melnichak - State Farm Insurance Agent, York, PA"
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Renee Armijo

May 24, 2024

5  out of  5
rating by Renee Armijo
"Thank you!!"
We responded:
"Thank you, Renee! We're happy you had a 5 star experience with our service! Our team is grateful for your support and we're here for all your insurance needs. Tricia Melnichak - State Farm Insurance Agent, York, PA"
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Brian Kisielnicki

May 24, 2024

5  out of  5
rating by Brian Kisielnicki
"After being a loyal Erie customer for almost 30 years I switched everything to State Farm. Saved me a ton of money and I have better coverage. Emma was great and made the change easy."
We responded:
"Brian, I'm thrilled you made the switch to State Farm after 30 years! I'm pleased to hear Emma provided great service and helped you save money while improving your coverage. We're grateful for your trust and look forward to assisting you further. - Tricia Melnichak, State Farm Insurance Agent, York, PA"
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Kody K

May 24, 2024

5  out of  5
rating by Kody K
"Excelente personal me brindó la calidad y cantidad de servicio que necesitaba."
We responded:
"Kody, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia- Tricia Melnichak - State Farm Insurance Agent, York, PA"
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M1 Records

January 31, 2024

1  out of  5
rating by M1 Records
"It seems as if no one here knows what they are doing. It’s very disappointing as this used to be a great office. I called up to verify some of my coverages and get a whole lot of “um, I’m not sure.” You ask for Tricia and you never get her like she is trying to avoid her customers. I will be looking into a different agency as I love State Farm, but need competent workers and a caring agent."
We responded:
"Thank you for taking the time to share your feedback. We're sorry to hear about your recent experience and understand your frustration. Providing excellent service and clear, knowledgeable assistance is our priority, and we regret that we fell short of your expectations on this occasion. We take your concerns seriously and will address them internally to ensure that we improve our service and communication. If you're open to it, we'd like to connect with you directly to discuss your specific concerns and work towards a resolution. Please reach out to us at (717) 764-8588 at your earliest convenience. Thank you again for bringing this to our attention, and we hope to have the opportunity to regain your trust."
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Daryl Morris

January 9, 2024

5  out of  5
rating by Daryl Morris
"Every time I reach out to anyone at this team they go above and beyond what I expect. Never a headache, never a complaint, just lovely people to talk to, and do business with."
We responded:
"Daryl, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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david fulgham

October 14, 2023

5  out of  5
rating by david fulgham
"Justine is GREAT!!! I’m certain she’s a great asset to State Farm as a whole. I needed paperwork done for business reasons and despite me feeling like I was of a pest to Justine she did what was needed to a customer. Justine went totally above and beyond what was needed to satisfy my necessity. 👏🏾👏🏾"
We responded:
"Thank you, David, for your positive feedback and for acknowledging the exceptional assistance provided by Justine. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Wolf Jack

September 27, 2023

5  out of  5
rating by Wolf Jack
"Justine helped me get insurance at a good price."
We responded:
"Thank you for your feedback, Wolf Jack! I'm elated to hear Justine efficiently assisted in securing cost-effective insurance for you."
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Alice Pawelczyk

August 2, 2023

5  out of  5
rating by Alice Pawelczyk
"Justine was very nice to work with and helped me the best way she could."
We responded:
"Thank you, Alice! Justine is essential to our team. We appreciate you taking the time to share your experience with our office. Thank you for your support and we look forward to assisting you with your insurance needs."
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Raven Kraft

July 22, 2023

5  out of  5
rating by Raven Kraft
"I could not believe the level of patience Justine had with my father when he called in with insurance questions. I was washing his dishes for him in his kitchen when I heard him get on the phone and I panicked when I realized he was making a serious phone call about his insurance. He has grown feeble-minded in his later years, bless him. She was extremely patient and kind and answered all of his questions even when he repeated them a few times. I even grimaced when he launched into a tirade about politics, but she was remarkably kind. By the end of the call, he actually bundled his insurance and saved money in the long-run. Very pleased. Thank you, Justine!"
We responded:
"Raven, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Justine cares a lot about our customers."
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Tori Linyard

July 20, 2023

5  out of  5
rating by Tori Linyard
"very helpful, very nice & easy people to speak to!"
We responded:
"Thank you for your kind feedback, Tori! We're delighted to hear that you found our team to be helpful, nice, and easy to communicate with! Your satisfaction is our ultimate goal, and we're here to assist you whenever you need us."
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Matt

June 21, 2023

5  out of  5
rating by Matt
"I called in to find out if I can lower my insurance bill any. Justine went over all my coverages with me. She helped me lower or cut what I didn’t need and raise what I did need, all while still saving me some money and making sure I would be ok if I ever get in an accident. Been with this office for about 11 years now and don’t plan on leaving anytime soon."
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Justine, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Brittany Schroyer

May 19, 2023

5  out of  5
rating by Brittany Schroyer
"The ladies in this office have always taken such good care of me. They go above and beyond to help out when you aren’t too afraid to ask for it! Seriously, if you ever need anything all you have to do is let them know. I’ve even gotten them to give me curtesy calls for reminders, they really are just so amazing!! State Farm is a great agency for insurance as well. They have many options and even extra ways to personalize policies that other agencies don’t offer/allow. Give State Farm a call, via this office!"
We responded:
"Brittany, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most!"
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K DanSte1975

May 10, 2023

5  out of  5
rating by K DanSte1975
"This branch is absolutely amazing. Justine Clabough helped me get the most efficient rate & policy for my new car. I’ll get all my insurance thru this branch going forward ff aaa"
We responded:
"Thank you for taking the time to share your experience with Justine! We greatly appreciate you letting us be your good neighbor!"
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Tia Velazquez Rosario

May 9, 2023

5  out of  5
rating by Tia Velazquez Rosario
"I had a claim and Gracine did a great job explaining everything to me as well as advocating for me. She made me feel reassured as I have never gotten into an accident before. I would most definitely recommend her for any of your insurance needs!"
We responded:
"Thank you for the review, Tia! We are happy to hear that Gracine was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."